Delivery Information

At M & M's Rug Shop we can organise delivery of most of our rugs Australia wide

  • We aim to provide delivery of most products within 7 days
  • Delivery may be from our showroom, direct from a supplier warehouse, or from a supplier to us and then onto you
  • We aim to notify you within 48 hours if goods are not available
  • We offer a full refund if goods are not available for delivery within seven days
  • We use a variety of couriers and select the best price from a range of couriers.
  • We provide tracking info wherever possible
  • ETA's are an estimate only and are subject to change.
  • For alternative delivery options, or deliveries with special instructions, please contact us with your requirements


M & M's Rug Shop recognises that climate change is one of the important issues we face today and have introducted a carbon-offsetting scheme to help negate the carbon footprint of shipping our products. Effectively, when you select the Carbon Offset option you are helping neutralise the carbon dioxide that goes into the atmosphere from the process of shipping your order. At checkout you will see an option to offset the shipment. By selecting this box, the amount of carbon is automatically calculated and the offset fee is added to your shipping cost - usually under $1.00. This fee is used to invest in projects that remove or prevent greenhouse gas emissions from the atmosphere. Read more